At Yahar Pvt Ltd (yahar.net), we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer refunds and returns in accordance with the following policy:
Refunds
- Refunds will be issued for eligible products returned within 30 days of purchase.
- To be eligible for a refund, the product must be in its original condition, unused, and in the original packaging.
- Refunds will be issued to the original form of payment within 5-7 business days after we receive and process the returned product.
Returns
- To initiate a return, please contact our customer support team at yaharpvtltd@gmail.com within 30 days of purchase to request a return authorization (RA) number.
- Include the RA number with your returned product, along with a copy of your original order confirmation or receipt.
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping method to return your product, as we cannot guarantee that we will receive your returned item.
Exchanges
- We do not offer exchanges at this time. If you would like to exchange a product, please follow the return process outlined above and place a new order for the desired item.
Damaged or Defective Products
- If you receive a damaged or defective product, please contact our customer support team at yaharpvtltd@gmail.com within 7 days of receipt to report the issue.
- We will provide instructions on how to return the damaged or defective product and arrange for a replacement or refund, including any applicable shipping costs.
Non-Returnable Items
- Certain products are not eligible for return, including gift cards, downloadable software, and perishable goods.
Contact Us
If you have any questions or concerns about our refunds and return policy, please contact us at yaharpvtltd@gmail.com.
Last Updated: 07/03/2024